California Credit Union W Century Blvd, Inglewood

California Credit Union Reviews

• L

  La Nette Lovett
  1

  I will NEVER do my banking services at the Inglewood branch. Every time I get a cashiers check, certain tellers have to get a manager to override, and it's always a problem. It took teller 30min to issue me cashiers check. Whereas I go to the Pasadena branch, tellers never gets a, manager for override making me feel welcome, respected, at Inglewood branch I be feeling like a criminal, like I've stolen something, unwelcome. Not good customer service. I try to support neighborhood business, but it's a shame I have to go outside the neighborhood to be treated with respect. It's a shame I have to give bank a star, where there should be none given. I'll be going to the branch where I feel I'm respected and has good customer service.

  Response from the owner

  Hi La Nette, we understand that your time is valuable and sincerely apologize for the experience you have had. We would like the opportunity to discuss this matter with you further. At your convenience, can you please contact our Regional Manager, Alex Kirrin at (818) 291-6744? Thank you.

• J

  John Lewis
  5

  This is a great financial institution and the staff is very professional in dealing with customers.

  Response from the owner

  Hi John, thank you for taking time to review our business. We appreciate your kind comments and will be sure to pass them along to our team. We look forward to serving you again soon.

• M

  Melissa McGillivray
  5

  I opened up an account here after a coworker recommended their services.They are professional, friendly and knowledgeable. If you are asking for financial services ask for Angela. She answered all of my questions, explained all of my options and their credit implications and got em exactly what I needed. I have been with other banks and never had a banker actually spend that time with me without being dismissive. Angela really cares about you. I was also able to get an appointment quickly that worked with my schedule which I was unable to do at larger banks. This is truly a community bank where you are a person and not just an account number.

  Response from the owner

  Hi Melissa, We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We will pass along your comments to our team, and look forward to serving you again. Thank you!

• A

  Alejandro Alvarez
  5

  Today went to the credit union and was help by Laqueisha very nice Teller and great conversation with her made my transaction very fast and easy Thanks again Laqueisha two thumbs up 👍 👍

  Response from the owner

  Hi Alejandra, thank you for taking time to review our business. We truly appreciate your 5-Star review and look forward to serving you again soon. We'll be sure to pass along your kind comments to our team.

• D

  D Felton
  3

  It seems some times that certain people don't really want to help you. I've been skipped over while sitting and waiting for service when the rep see someone they know or they prefer to help I guess. Service is usually pretty good once you do get helped.

• A

  ANN PERRY
  5

  its a five for me! Member since 1972 .Low vehicle interest rates ,customer service a plus ,location a plus, parking not bad it get kinda busy first of the month ,but the line goes fast ,friendly and courteous tellers Awesome , cant be beat

• M

  Martha B
  5

  I came here with my dad to open an account and the people here are so nice and professional. The lady that helped us was so sweet. I definitely recommend anyone to come here especially if they want to open an account :)

• S

  Sara Booker
  5

  JT Woods is the "Best" branch manager! He is always helpful. Thank you JT!

  Response from the owner

  Hi Sara, thank you for taking time out to review our branch. We appreciate your kind words and will share them with the Inglewood team. We look forward to serving you again soon.

• J

  Jorge Vismara
  5

  Perfect location, great service, smiling attendants... ah...!! and this is a Credit Union, with low low low fees and interest rates... So happy I can use this branch...

• J

  Joe Bereal
  4

  Only have one troubling experience but overall I would say they're great

  Response from the owner

  Hi Joe, thank you for taking the time to review our business. We appreciate your 4-Star rating and look forward to serving you again so we make it 5-Stars. Thank you again!