Brittany Boudreaux, Team225 First Option Mortgage La, Prairieville

Brittany Boudreaux, Team225 First Option Mortgage Reviews

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  Kyle Evans
  5

  Brittany and her team are wonderful to work with. Alex on her team is amazing with first time home buyers. He’s patient, thorough, and makes the process simple.

• M

  Marilyn Hallmark
  5

  Brittany is a very exceptional person. My husband and I are first time home buyers and did not know where to begin but thank God for Brittany and her knowledge and her help. Brittany is/has been so kind and patient with us. We have had many questions and Brittany has answered them professionally and kept us up to date on our process. I would recommend her and her team to anyone that is looking to buy a house. Keep up the good work.

• J

  Jeri Gill
  1

  I’ve never know a lender to ignore business. They’re usually hungry for your business but Brittany Boudreaux simply ignored my requests for an estimate. Several days later, had the audacity to say, “I’m sure you’ve gone with another lender by now...” I asked for a different rep to work with. She sends her husband to me a day or two later. By then, the rate has gone up .12% Bret has also neglected to give me an estimate which I have waited for ALL week. (An unofficial “worksheet” is all they’ve sent.) Now, he doesn’t even answer text messages for the last couple of days but sure didn’t mind sending me a “Happy Memorial Day” advertisement this morning. In fact, they both did! I’ve shopped many lenders and these two are the absolute worst!

  Response from the owner

  Mrs Jeri, thank you for taking the time to complete a review on Facebook and google. We apologize that this is the way you perceived your experience with our team. We definitely wanted to earn your business and provided you with 4 closing cost worksheets within a week. It appeared that you were not happy with any of them. Our company's policy is that we cannot lock loans until we have a customers commitment and we never received a commitment from you. Again, we are sincerely sorry that you feel like you received less than stellar service. We wish you luck with your refinance.

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  Mercer Erica
  5

  Brittany could not have been more wonderful. She made my entire refi experience seamless. She is very organized, thorough, detailed, and she made sure that I understood every aspect of this process. Her professionalism and incredible customer service exceeded my every expectation. I highly recommend using her as your loan officer!

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  Cassandra Sibenaller
  5

  Brittany is an amazing mortgage lender! She goes above and beyond to meet each of her client’s needs. From refi to purchase, or first time homebuyer, she has all the tools and knowledge needed to make your loan closing as seamless as possible!

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  John Daniel
  5

  From inception to conclusion, Brittany was on it! I had a few challenges but she went above and beyond to accomodate..she even showed up at my closing for moral support!! I've made home purchases in the past and never got the "hands on" treatment as I did with Brittany. I even referred a coworker to get for financing! Keep up the good work Brittany!!

• R

  Rachael Stephens Pursifull
  5

  Brittany was simply amazing! She stayed on top of every single process that needed to happen in order to make my home buying process easy. And she did it from 60 miles away!! Brittany was always easy to contact and receive a quick response!!

• E

  Everett Joshua
  5

  Brittany Boudreaux went above and beyond my expectations for a mortgage lender. She was prompt, knowledgeable and genuinely wanted to see me obtain my home. She did everything in her power to make my dream a reality. I will use her for all of my mortgage needs moving forward!

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  Frank Acosta
  5

  As a real estate professional, I often am asked for direction in getting started in the mortgage process. Brittany is my first recommendation because her knowledge is second to none, and she makes the difference in a very competitive market.

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  Jeremy dishler
  5

  This lady is an absolute Angel. She will go to any length to make sure you are taken care of. I was blown away by her hospitality and her professionalism. Brittany truly is one of a kind and you are a fool if you don’t use her. I’m very grateful for all you did, you ROCK Brittany!