Brian Kropp - Mortgage Loan Officer; First American Bank Roosevelt Rd, Glen Ellyn

Brian Kropp - Mortgage Loan Officer; First American Bank Reviews

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  Peggy Thomas
  5

  My husband and I just completed our second refinance with Brian and his team, and are extremely pleased with the service we received. Brian goes above and beyond in meeting his clients’ needs, and we highly recommend him and his team for their expertise, responsiveness, and follow up. A special shout out to Christin Hernandez for keeping us organized and on track for a quick close!

  Response from the owner

  Hi, Peggy. Thank you so much for leaving us a stellar review!

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  Rachel Flinn
  5

  Brian is great to work with! He is always very professional and promptly returns all communications. Thank you for guiding us through the mortgage process!

  Response from the owner

  Hi, Rachel. Thanks for taking the time to share your positive experience. We truly appreciate it!

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  Frank LaGrassa
  5

  Brian was integral to helping us orchestrate the most important purchase of our life! He is very sharp and genuinely relishes the challenge of making dreams come true!

  Response from the owner

  Hi, Frank, thanks for the great review! We will pass your kind words along to Brian.

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  Colleen Budish
  5

  Brian helped me get an equity line of credit. He is very easy to work with and he's did an excellent job explaining everything to me. I highly recommend Brian.

  Response from the owner

  Hi, Colleen. We are delighted that you had a great experience. Thank you for taking the time to rate us!

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  Catherine Hebel
  5

  Brian has been great to work with. I first met Brian a few years ago when he responded quickly on a home equity loan I applied for online. I'm glad he called because he was great to work with and made the process easy. Most recently, Brian gave me a great mortgage loan rate I couldn't refuse. I refinanced my current mortgage with Brian and again, he was great to work with. Very personable and responsive to emails. Thanks again!

  Response from the owner

  We are happy to hear that Brian made your lending experience a memorable one, Catherine! Thank you.

• S

  Susan Flinn
  5

  Brian and Christin were very helpful during my mortgage refinance process. They responded quickly to my inquiries, provided clear, accurate information; Brian even helped me fill out paperwork. They always sent a follow up email to make sure my concerns were answered.

  Response from the owner

  Hi, Susan. We are thrilled to learn that you had a positive experience with us! Thank you for taking the time to leave feedback.

• J

  J D Talken
  5

  Brian and First American did great job helping us refinance our home! Thank you!

  Response from the owner

  Hi, J D. We are thrilled to learn that you had a positive experience with us! Thank you for taking the time to leave feedback.

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  Kara Stivison
  5

  Worked with Brian and Christin on a deal here in AZ. They were fantastic to work with! Knowledgable and hard working. They made sure to get the deal done and kept me and my team up to date throughout the process. Highly recommend!

  Response from the owner

  Hi, Kara. Thank you so much for leaving us a stellar review!

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  Pete La Montagna
  5

  In all our years of banking, we have never received the care & customer service as we do with Brian. He is very responsive and knows how to get things done quickly. Brian is also very personable and easy to talk to. We highly recommend banking with Brian Kropp & First American Bank.

  Response from the owner

  Thank you so much, Pete! We are very happy Brian and our team were there for you. Don’t hesitate to reach out with any questions or concerns you may have.

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  Lesley Fitzsimmons
  5

  We got our home refinanced, with lightning fast responses and efforts, by Brian Kropp at First American Bank. Will definitely contact Brian again if we need help with any type of banking needs!

  Response from the owner

  Thanks, Lesley! We will make sure Brian hears of your kind words.