BMO Harris Bank N Iowa St, Dodgeville

BMO Harris Bank Reviews

• M

  Meagan Pauls
  1

  I am glad that I do not bank here. I had to deposit money for someone and the young man and woman working were so rude. I work in customer service and know the importance of smiling at every person that walks in the door. I did not receive a smile from either of them the entire time I was in there. I asked a simple question and was treated as though I were a huge inconvenience to them. Zero customer service skills at all!! If you are looking for a bank, I would not recommend this one!!

  Response from the owner

  Hello Meagan. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you had at our Dodgeville branch, as this is this definitely isn't the type of experience we want you to have. We'd like to learn more, if you have any additional feedback or details you can share to help us improve our customer experience, please email us at [email protected]. We look forward to hearing from you! Thank you, BMO Digital Care Team

• J

  John Christenson
  3

  The current platform we are using only allows for “Online Bill Pay.” Payment requests submitted via Online Bill Pay may be paid using either: 1) Paper checks mailed to the address we provide at the time of the request, or 2) ACH transaction to the account information we provide at the time of the request. There is no way to specify which of these two methods the Online Bill Pay systems will use to submit payment. That will be determined by the Online Bill Pay vendor who will fulfill that request.

• J

  Jackie Schroeder
  5

  Excellent customer service and very friendly staff.

  Response from the owner

  Thanks for letting us know that you had a great experience, Jackie, and for being a part of the BMO community! Thank you, BMO Digital Care Team

• T

  Tainah Pereira
  1

  This bank does not allow their costumers use their own money, it denied every transaction I tried to do. I need an e-mail to contact my agency in Dodgeville but I cannot find it

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Tainah. We’re sorry about your recent experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team