BMO Harris Bank Tamiami Trl, Naples

BMO Harris Bank Reviews

• N

  Noorez Devraj
  5

  About 5 years ago we started expanding our Stallion tire management solution product to the USA and also sourcing chemicals and raw materials from US suppliers. The challenges we faced were expensive wire transfers and paying our US vendors in USD funds from Canadian institutions. Vendors paid in USD from Canada had to wait for 30 days for the funds to clear. We were introduced to BMO Harris by our Canadian BMO branch and at first I have to admit we struggled with customer service until we were introduced to the Naples branch of BMO Harris headed by Mr. Dustin Broxson Bank Manager | Vice President. Mr. Broxson and his team were very helpful in creating the best product that suited our USA operations and it also allowed us to receive ACH payments from our customers and ease of payments to our vendors. In the past 3 years the level of service we have received from Mr. Broxson far supersedes our other financial institutions.

  Response from the owner

  Hi Noorez we really appreciate you taking the time to leave your review and we are glad to hear that you had a great experience! We will be sure to share your feedback with Mr. Broxson and his team. Thank you, BMO Digital Care Team

• M

  May Deroa
  1

  I called to this branch because i cant use my card and cant even get my money in my emergency in the midst of hardship. Someone just answer me and said just got to the bank and they will change.i try to use it online , i dont have a license yet. But she dont even try at least look in online whats going on and try to help me . . Im closing this account after i get my money.horrible service . I even try to get in costumer service . i called many times and patiently waiting but after a long wait they just drop it. i called another branch in bonita and they help me , the only reason i cant use because its locked .She unlocked it and i can use it right away .no hussle i dont need to go in the bank . Thanks to bonita spring branch to solve my problem .

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, May. Though we are glad to hear you were able to get your issue resolved, we are sorry to hear about your initial branch interaction and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• S

  Shayden
  5

  Being a Canadian citizen, they made it a seamless process to set up US banking. I was in an out in less than an hour! No monthly fees and only a $25 deposit required to open the account as. The staff was super friendly as well! Ps. Lori deserves a raise.

• M

  Mike Brown
  5

  Friendly, helpful staff saves time, and makes you feel welcome.

• B

  Bella Grey
  5

  Excellent customer service and knowledgeable tellers. Highly recommended!