BMO Harris Bank S Plum Grove Rd, Palatine

BMO Harris Bank Reviews

• N

  Noah Kanchev
  1

  I was at this location earlier and the tellers were all super respectful and friendly however their manager had a very nasty attitude and only cared for higher sales. She treated her workers very bad. I believe that is unacceptable.

  Response from the owner

  Hello Noah, thank you for taking the time to bring this to our attention. We sincerely apologize for the recent experience you’ve had at our Palatine branch, as this is not how we want our customers to feel about our services. To have this reviewed, please send us an email at: [email protected] with your, full name and phone number, and we'll arrange for you to be contacted. Thank you again for reaching out to us, as your feedback is important - BMO Digital Care Team

• J

  Joseph Bittolo
  2

  Been a BMO customer for years been coming to this location for 5 years now, the ATM drive they have always is never working. It is always out of order or has no money, how can a bank atm run out of money constantly so many times? It is ridiculous when I need to deposit money after hours because I work all day and there is not a ATM BMO close by. Need to get a new ATM or figure this out because it is way out of control.

  Response from the owner

  Hi, Joseph. Thank you for taking the time to bring this to our attention. We apologize for the recent experiences you’ve had at our branch, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team ^JC

• F

  Faby Espinoza
  1

  The manager with a heavy accent is horrible. Worse customer service DO NOT COME TO THIS LOCATION. Takes her 5 minutes in the drive thru to greet you. She screwed up my account and left it negative when she shouldn't have. I called customer service to explain what she did and they confirmed what she did was wrong. As she called me back today she never apologized but instead said she did me a favor????? Never again she is rude and unprofessional. I love Harris Bank but these tellers have given me horrible customer service.

• M

  Mark Wernette
  1

  Get your drive-through fixed!!! If you go through the drive-through for the ATM, with anything but a compact car, you are probably going to scrape your tires. The concrete is covered in rubber and one of the columns is damaged. Redesign your drive-through and stop damaging your customers cars.

  Response from the owner

  Hello, Mark. Thanks for bringing this to our attention. We will have this looked into ASAP. Thank you, BMO Digital Care Team

• R

  RIZO MASCOTA
  1

  Do not do any business with bmo harris bank, They have a trick to charge people for insufficient fund, when there's enough money on the account, The free checking account it is just to attract people so they can fall into banks fee's,

  Response from the owner

  Thanks for reaching out about your concerns, Rizo. Our bank plans are crafted with features to make banking easier for our customers at the best value. If you would like us to review the fees on your account and available options with you, please send us an email with your full name and phone number to: [email protected] and we’ll give you a call. Thank you, BMO Digital Care Team

• J

  Jim Duwel
  1

  "We don't make change for non customers." Why the hell not? Nobody's going to make an account just for change, the only purpose this rule has is to waste people's time. It costs you literally nothing other than the five seconds of labor to open the drawer and count some money.

• J

  Jimmy W
  5

  I have been banking at this location with both checking and mortgage for over 14 years. Very professional, highly recommended.

• E

  Earleda Parrish
  5

  Never had any problems with this location

  Response from the owner

  Thanks for letting us know that you had a great experience, Earleda, and for being a part of the BMO community! Thank you, BMO Digital Care Team!