BMO Harris Bank W Grand Ave, Bensenville

BMO Harris Bank Reviews

• J

  Jen B
  5

  Sanita makes BMO so much better. She is so down to earth and EXTREMELY helpful. Sanita has made my experience at BMO painless. I actually look forward going to the bank to see and talk to her. She opened up a business account for me, which was fantastic. Stop in and say hello to her ❤️.

  Response from the owner

  Thank you so much for your kind words, Jen. We really appreciate you taking the time to share your experience with us. We will be sure to share this with our team at our Bensenville branch. Thank you, BMO Digital Care Team

• S

  Syed Shafi
  5

  Love this branch we opened our business account & personal account with Sanita Kulasic & the rest of the team Of BMO staff for accessautosales.com She was really professional and made the whole process really smooth & easy. Me and my partner Nabeel A. Khawaja (Coo) were done Approx. 25 mins. I will recommend anyone to come open there business account & personal account at this branch there all are wonderful team and really passionate about there job what they do as a bankers. I wish, I can leave more than 5 stars but google doesn't have more than 5 stars. So, Thank You BMO Harris Team On Grand location.

  Response from the owner

  Hi Syed, we really appreciate you taking the time to leave your review, and we are glad to hear that you had a great experience! We will share your feedback with Sanita and the team. Thank you, BMO Digital Care Team

• A

  Alexandra Cadena
  1

  The worst. Skeleton staff, I get it but if certain services aren't available maybe post a sign! I had to wait in line for 25mins before being told that they couldn't update my address and they couldn't print me a new debit card. Ridiculous! Had their mobile app allowed for address updating like Chase does I wouldn't have had to waste my time even going in and being told that they can't even help me...what a waste of time!! Calling their corporate to try and have these services done were also a joke!! 40 mins on the phone with a rep just to update an address. Then I was told I would have to call back in 5 business days to request my debit card be mailed to my updated address. Thank God they're not my only bank, otherwise I would've been screwed! I call back today to request they mail my debit card to my updated address and another 24 mins on the phone with the rep. This bank is a joke. Some of us work full-time and go to school full-time. I don't have time like a retired person to go back and fourth with this bank! After this experience, I am just switching all accounts to Chase.

  Response from the owner

  Hi, Alexandra. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• R

  Robert Gorski
  5

  Whenever there is something that needs quick attention, Sanita is there! She is very attentive, prompt and gets the job done!! Business or personal...and if for some reason she is not around, no worries! ...Mischelle Alvi has us covered...Great 1, 2 tag team!!

  Response from the owner

  Thank you so much for your kind words, Robert! We really appreciate you taking the time to share your experience with us. We are pleased to hear that you had a great experience, and thank you for being a part of the BMO community. We will be sure to share your feedback with Sanita and Mischelle! Thank you, BMO Digital Care Team

• a

  andy2050
  5

  Sanita works at this bank. She is an absolute beast when it comes to customer service and getting it done. She helped my small business get a revolving line of credit. I couldnt even get a line from the bank that i bank with daily and deposit 200k monthly with. If you call her and shes misses it, she will call you back, if you email her, she will respond to you same day. This is the type of service that is almost lacking from the entire banking industry. Thank you so much!

  Response from the owner

  Hi Andy, we really appreciate you taking the time to leave your review and we are glad to hear that you had a great experience! We will share your feedback with Sanita. Thank you, BMO Digital Care Team

• L

  Luis v
  3

  I prefer this location for BMO over others for it’s exceptional customer service however my recent experience was rather unpleasant! I had to deal with a new teller my receipt says it was mbelaoula and she was on her phone when I entered facing the side wall. I felt ignored whereas whenever I do enter I always get 2-3 hellos and welcomes but she was the only one standing in front when she did help me she was not polite and she had this rude demeanor like a know it all attitude and I just thought I’d share my feedback as I haven’t had this experience in the last 3-4 years I have been banking here.

  Response from the owner

  Hi Luis. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had at our branch, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• L

  Louise smith
  1

  Horrible service. Brought a document in to be signed in front of a Notary. Perla, (notary) was downright rude and acted as though she was being inconvenienced, even though the bank was not busy at all. She should take a refresher course in customer service.

• M

  Mary
  5

  Outstanding customer service at the drive up & lobby. They really care about their customers. Would never bank anywhere else!

  Response from the owner

  Thank you for providing your feedback! We are pleased to hear that you had a great experience, Mary. We appreciate you being a part of the BMO community! Thank you, BMO Digital Care Team

• J

  Joel Serrano
  5

  Other reviews are false. This bank is great same as all the other bank all around town. Good service , Nice people!

• m

  matt wroblewski
  5

  Never had a problem. Quick and easy service with very nice employees by far my favorite location.