BMO Harris Bank N Lake St, Aurora

BMO Harris Bank Reviews

• K

  Keturah Henry
  1

  Should have stayed with chase, always have to see a banker that’s always working the drive thru security doesn’t have it all in his head and the balls lady is rude

  Response from the owner

  Thanks for reaching out to us, Keturah. We’re sorry about your recent experience and would like to learn more, so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• H

  Hellraisin Andthefamilystone
  1

  Why is there an armed guard directing traffic in the drive thru? The "gentleman" who "assisted" us today was very hostile and condescending. Additionally, he directed us to the wrong line. In light of recent events, it seems insensitive of BMO to have an armed and hostile person doing the same job that an unarmed person could do. As a longtime customer, I find it unacceptable to be insulted and intimidated for merely waiting my turn to be served.

  Response from the owner

  We’re sorry to learn of the wait time you’ve recently experienced at our branch. We will forward this feedback over to the branch manager to ensure that we are meeting the needs of our customers. Thank you for taking the time to bring this to our attention. Have a great day, BMO Digital Care Team

• R

  RAFAEL BUCIO
  5

  Stephanie always takes cares of me. She always does splendid service.

  Response from the owner

  Hi Rafael, we really appreciate you taking the time to leave your review, and we are happy to hear that you had a great experience! We will share your feedback with Stephanie and her manager. Thank you, BMO Digital Care Team

• Y

  Yuro S
  1

  They block off the drive thru, 30 minutes before close the parking lot was full of cars not knowing what was going on

  Response from the owner

  Hi, Yuro. Thank you for providing us with your rating. We’re sorry to learn of your recent experience at our 1252 N Lake St, Aurora, IL branch. We will forward this feedback over to the branch manager to ensure that we are meeting the needs of our customers. Thank you for taking the time to bring this to our attention. Have a great day, BMO Digital Care Team

• M

  M. Luna
  1

  Worst Customer Service ever.

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Luna. We’re sorry about your recent experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• B

  Blas Huitzil
  1

  Bad service I want to pay my bills and does not pass my card in pls boi to the cashier and it does not work I have to go to another ATM. When time is limited, you have to solve this problem. I do not believe that I am the only one or such is that I have to look for another bank. This happened to me, I heard 23 of disengagement and 22 you would not like a serbian like that

  Response from the owner

  Hi Blas, thank you for providing us with your rating and review. If you would like for us to record your feedback to help us provide a great experiences for our customers, please email us at [email protected]. We ask that you please send the email in English for proper assistance. We look forward to hearing from you! Thank you, BMO Digital Care Team ^JC