BMO Harris Bank Stone Ridge Dr, Waukesha

BMO Harris Bank Reviews

• M

  Mr. Smrecek
  1

  Absolutely awful bank. The policies are completely detrimental to the customer. If you make a deposit into the bank they will hold all your funds, not just the funds that are in the process of clearing. This means that any checks written will be denied processing if you have a pending deposit. Their policy is to take money from the customer not to work with their customers.

  Response from the owner

  Hi there, we’re sorry about this experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. We are looking forward hearing from you! – BMO Digital Care Team

• T

  Tracy Brown
  5

  These folks are the most friendly I've encountered at any branch, including the tellers and the management. Everyone is quick to greet me and help out every time I visit. Thumbs-up BMO.

  Response from the owner

  We are pleased to hear that you had a great experience, Tracy! Thanks for taking the time to share your experience and for being a part of the BMO community. We will be sure to share your feedback with our team. Thank you, BMO Digital Care Team

• K

  Kelsey Papala
  1

  Horrible experience. I’ve banked with them for over 10 years. I started receiving letters a few months ago saying they needed a new signature card. I called the branch I usually go to & they said it was fixed. A few weeks later, myself & my husband get frantic calls saying we need to come in TODAY otherwise they were going to close our account. I let them know it wasn’t possible due to work obligations and they said they’d take care of it. A week and a half later, my account disappears from my app with no notice or heads up from the bank. I call the branch and they say “oh, it looks like we did close your account” and said someone would call to discuss the issue with me. No one ever called me. I get an email from the branch manager that night saying he would call me Monday. He never did. Turns out I can get a 5x better deal on this account by going to a different bank so maybe they actually did me a favor.

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Kelsey. We’re sorry to hear this and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• S

  Susan Palmieri
  1

  Bankers need to be aware that their tone of voice can set the tone for either a good or bad transaction. Kelsey is a beast. She bites. I ended up closing my account after it was locked for 2 weeks without access to my money. Maybe they did that because of my review. No one can seem to figure out how to unblock access.

  Response from the owner

  Hi, Susan. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had at our Waukesha (Pewaukee) - Stone Ridge Dr branch, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• E

  E Will
  2

  I was with M&I since the early 80's. When M&I Sold Out to BMO their service went to hell. I closed my accounts with them in December 2015 due to their incompetence. They no longer know their customer or how to treat them. The only thing I miss is their terrific online banking.

• R

  Ryan Schwister
  1

  Window should be open at 8:30Am it’s now 8:40 and no one is here. I’m trying to stay a float in these times and need access to my Bank. I’ll be switching.

  Response from the owner

  Hi, Ryan. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had at our branch, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• B

  Brenda Marie
  1

  Worst place to bank ever! They closed my account because of service charges they charged to my account that made it go negative..now I can't access any of my money...just horrible experiences with this bank

  Response from the owner

  Thanks for being a loyal customer, Brenda. Our bank plans are crafted with features to make banking easier for our customers at the best value. As an alternative to paying a monthly fee, we also offer optional fee waivers on most of our bank plans to give you the opportunity to bank for free. If you would like us to review plan fee options with you, please send us an email with your full name and phone number to: [email protected] and we’ll give you a call. Thank you, BMO Digital Care Team

• T

  TheHUNZAHOUSE
  1

  Have business account treats you like shiet worse customer service worse bank.

• S

  Sean Kruschke
  1

  Place the joke computers are always down

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Sean. We’re sorry about your recent experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team