BMO Harris Bank Joliet St, Dyer

BMO Harris Bank Reviews

• K

  Kellie lockhart
  5

  I have been visiting this branch for business and personal banking needs for the past 5 years and I always receive excellent customer service.

  Response from the owner

  Thank you for providing your feedback! We are pleased to hear that you had a great experience, Kellie. We appreciate you being a part of the BMO community! Thank you, BMO Digital Care Team

• K

  Kim McCallister
  5

  I had a great experience for my first visit at this branch today. Mohammad did everything he could to help me out even though I came at closing. After having fraud on my card and getting to the bank late, he made sure I left with a new card. He was very friendly and helpful!

  Response from the owner

  We are so glad to hear about your experience, Kim. Thanks for taking the time to share your feedback! We will be sure to share this with Mohammad. Thank you, BMO Digital Care Team

• C

  C. F.
  1

  I made an in person payment on my car loan & the teller never made the payment even though I specified.

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience. We’re sorry about your recent experience and would like to learn more, so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• R

  Robert Davila
  1

  The bank tellers are so rude. I was there to withdraw some cash, they made it so difficult. Ok ok I understand there are steps on withdrawing over a certain amount, but if I’m doing all the steps there telling me to do and it still doesn’t get done then that’s a big problem for me. Then when I call to speak to the manager to order the amount LIKE THEY SAID TO DO, they deny to put the manager on the phone. All of a sudden he’s in a meeting, supposedly. Everyday of the week he’s in a meeting??

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Robert. We’re sorry about your recent experience and would like to learn more, so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• A

  Alana Lopez
  1

  Terrible service at this bank to say the least, the staff is not knowledgeable of the services they provide, they need to be retrained for customer service, how to handle a situation appropriately and apologetically. Also acting as if you are annoyed because of a system error is very unprofessional. Please do not go to this location would not recommend

  Response from the owner

  Hi, Alana. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had at our Dyer, IN branch, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• S

  Sean Michaels Entertainment
  5

  Mari and Donna and the rest of the crew at bmo in dyer are very helpful and kind . They are very easy to work with and always answer my questions thoroughly. I highly recommend this bank to everyone :)