BMO Harris Bank Viking Dr, Reedsburg

BMO Harris Bank Reviews

• J

  Jason Lange
  2

  I have been getting Money orders for the past 3 years plus and it wasn't til they closed the downtown bank that suddenly they start charging me everytime. But what really is annoying me is there's always one teller in particular that suddenly has issue with me asking for an envelope. No one else has an issue with me asking for an envelope. she even goes as far as giving me a standard envelope. for 5 dollar fee the least they can do is give an envelope if I ask for it hasnt been a problem the last 3 plus year. suddenly it's a problem

  Response from the owner

  Thanks for reaching out to us, Jason. We’re sorry about your recent experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• K

  K S
  1

  Not surprised to see low rating Some of us work late 5pm doors close and shut. If someone arrives 4:55 don’t turn them down Your not a food server you weren’t staying a hour past closing. Your paid by the hour , milk that clock. P.s was the really big guy

  Response from the owner

  Thank you for bringing this to our attention. We apologize for the recent experience you’ve had as this is not how we want our customers to feel when they take the time to visit our branch. Please email us at [email protected] with your phone number, and we will reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• S

  S B
  5

  Every time I have to visit they are super nice. I recommend BMO to anyone I talk to

  Response from the owner

  Thanks for letting us know that you always have a great experience when you visit us, and for being a part of the BMO community! Thank you, BMO Digital Care Team

• S

  Sarah Zastrow
  1

  I would've given zero stars if I could. Extremely disrespectful servicw. One in particular started charging my small business extra for normal things just because. She ALWAYS has a huge attitude and is in her 60's. Such a terrible example for the younger employees and I'm going to change banks because it keeps getting worse.

  Response from the owner

  Hello Sarah! Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• D

  Diana Schultz
  2

  I was with my Uncle, he was adding myself as POD & POA to his accounts. I had to use the restroom & they would not let me use it. After signing all the paperwork, I asked for a copy for us. I was told no & it was for internal use only. My legal info was required. I have a right to anyhing that i sign. I did this same thing for my parents @ The Bank of Mauston & they gave me copies w/o asking. I work at a Credit Union & we give them to membersalso!!! I want a copy of the things we signed on 11-18-2020, sent to me!!

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Diana. We’re sorry about your recent experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• J

  Jan Towne
  1

  If I could give zero stars if I could. The service with BMO bank is inexcusable. I have tried to get things done on site, on line, by phone and am back on hold once again. Big banks are NOT always better!! I would recommend any other bank if you want service!

  Response from the owner

  Hi Jan, thank you for providing us with your rating. If you have any additional feedback you can share to help us improve our customer experience, please email us at [email protected]. We look forward to hearing from you! Thank you, BMO Digital Care Team

• l

  laura drennan
  5

  The personal bankers and manager are very polite and patient (I had four tired children with me). They helped me open an account and gave me options for improving my credit. Very helpful.