BlueOx Credit Union - Albion W Cass St, Albion

BlueOx Credit Union - Albion Reviews

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  Pamela Brown
  5

  My experience today was very informative! I was assisted by a very helpful and patient young lady by the name of Leslie. Must say, we need more like her. Thanks Leslie😘

  Response from the owner

  Thank you so much for your positive review, Pamela! We're so happy to hear you had an excellent member experience. Thank you for your membership and loyalty to BlueOx!

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  Gina Pritchard
  5

  BlueOx has the best customer service. They are very knowledgeable and actually care about you as a customer.

  Response from the owner

  Thank you so much for your kind review Gina! We are so happy to hear that you're having an excellent member experience with BlueOx Credit Union. We appreciate you and your membership!

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  Alan Morgan
  4

  Friendly staff, they have been helpful on getting questions answered, and very happy that both the drive thru and the lobby are finally open again.

  Response from the owner

  Hello Alan, thank you so much for your kind words! We are so glad you are a member with BlueOx, we appreciate the feedback.

• B

  Bernard Zeitler
  1

  Since my first visit the Credit Union has gone down hill. In the past few months they have made mistakes that create overdrafts almost monthly. As a result an extra trip is needed to fix the problem. I am going to take care of yet another such error. On a previous such event the Manager had the Gall to blame me for the issue despite the fact that the check cashed was clearly not from the account that it was taken out of.

  Response from the owner

  Hello Bernard - We apologize for the inconvenience. We have a great team at our Albion Branch today. Please stop by and say hello anytime. If we can assist you with anything, please contact us at (800) 648-8035.

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  Peggy Nrwman
  5

  They have always been good to me. And I have been with them for 20 years would not bank with no other...💜

  Response from the owner

  Hello Peggy - We’re pleased you have had a positive member experience with us for so many years! Thank you for your loyalty and your business!

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  Greg Sanford
  5

  The staff is friendly and the service is amazing been a member for over 15 yrs

  Response from the owner

  Hello Greg, thank you so much for your feedback! We're so glad that you've had a great experience with BlueOx and so happy that you are a member here with us!

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  Niji Shi
  5

  Staff were very friendly and helpful. Process was super easy.

  Response from the owner

  Thank you so much for your review and kind words! We are so happy to hear you've had a positive experience with BlueOx Credit Union. Thank you for being a valued member.

• J

  Jade U
  1

  The systems are always down, causing your card to decline everywhere. Went through a period where you couldn’t do any transaction for over a week.

  Response from the owner

  Hello Jade - We apologize for the inconvenience. We have made several technology upgrades recently. Hopefully your experiences are more positive moving forward. If we can assist you with anything today, please give us a call at (800) 648-8035.

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  A S
  5

  Great staff! Always a pleasant experience!

  Response from the owner

  Thank you for your kind words! We are so happy that you always have a wonderful member experience with BlueOx Credit Union.

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  Tressa Abbey
  1

  Not opening Saturdays now, only open the I'm working BIG inconvenience. I'll be switching banks.

  Response from the owner

  Hello Tressa - We apologize for the inconvenience. We have passed your concern on to a leader to reach out to you at the phone number on record. Please contact us at any time at (800) 648-8035.