BankProv Market St, Amesbury

BankProv Reviews

• J

  Jack Connolly
  1

  I was recently the victim of fraudulent transactions. Numerous banks, among which BankProv, we're involved. All of the banks, with the exception of aforementioned, acted expidiously to investigate and make the determination of fraud. My accounts were restored, and I received a new card within two days. Almost two weeks later, my BankProv account is still frozen, and I've yet to receive a new card.The management at this institution exists in a time warp!

  Response from the owner

  Hi Jack, I'm sorry to hear you've had this experience. I've passed along your feedback to our customer support team but you can always reach out to the team directly at 877-487-2977 to chat more.

• L

  Len Mattos
  1

  Very ignorant people, they charge you $5.00 service fee to write two checks a month, we have been with Provident bank for over 30years and never been charged, they can get their $5.00 from someone else, we are getting out of this rip off bank asap.

  Response from the owner

  Hi Len, I'm sorry to hear you've had that experience. I've passed along your feedback to our customer support team but you can always reach out to the team directly at 877-487-2977 to chat more.

• L

  Lynette Blaney
  5

  Been doing business for a long time , business & personal, I love this bank. They make everything so easy for me on a daily basis. The employees are so pleasant and helpful! I highly recommend this bank ! Thank You !

  Response from the owner

  Thank you for the kind words, Lynette, very happy to hear about your BankProv experience!

• K

  Kathleen Lilley
  5

  Fantastic Bank, when you call someone picks up it's not just a hit this button or hit that button. They respond very quickly on any needs I have. Recommend them Highly.

• s

  siddiq shaikh
  1

  Had a business loan with the bank. Paid it off because lots of issue with bank. Bank lobby always closed because not many teller.

  Response from the owner

  Hi Siddiq, I'm sorry to hear you had that experience with one of our branches. I've passed along your feedback to our customer support team but you can always reach out to the team directly at 877-487-2977 to chat more.

• M

  Matthew Provost
  1

  Banked with Provident for over 35 years...dropping them as soon as my last outstanding check clears. They have decided to charge big bank fees to satisfy their greed instead of taking care of their loyal customers.

• J

  Jeff Daigle
  1

  Will not work with ATM companies despite misleading advertising that makes you think otherwise.

  Response from the owner

  Hi Jeff, Thank you for taking the time to write a review. I'm sorry to hear that you had that experience around working with us as an ATM company. I want you to know that I've passed along your feedback to our customer support team. We want to make sure your voice is heard as we continue to improve. I hope you won't hesitate to reach out to our team for the opportunity to talk this through and make this better. Best, Rachelle

• D

  David Anon
  1

  All of the money disappeared from my account! Avoid BankProv!

  Response from the owner

  Thank you for your feedback. We are sorry to hear this was your experience. Please contact us at [email protected] to discuss further.

• J

  Jason Asselin
  2

  If you don't mind paying 5 bucks a month in maintenance fees than this bank is for you.

• S

  Sandra Nichols
  4

  A nice bank to deal with nice people