BankNewport Washington Sq, Newport

BankNewport Reviews

• P

  Peter
  1

  I was told that I looked "suspicious" by a bank teller (mid 40's Military retiree here) and demanded I show him my ID-to put a check into someone else's account. I informed him my ID was in my car and again asked why I needed it and he said "you look suspicious and because I told you, that's why". The teller then threw my check back and said he was done with me. I went one one teller down who apologized several times and tried making excuses for the other tellers abhorrent behavior. The original teller continued to yell that I was a liar and when I told him to please stop speaking to me, he continued to yell. The 2nd employee then went to get her manager who not only didn't apologize but asked if I had misheard him or even provoked him somehow. When I asked about customer satisfaction, she said "well I'll defend my employee over a stranger any day". She then asked what I do and when I said retired Military, she smiled and said "typical". At this point I left and my money will be leaving too.

• M

  Micah Reyes
  5

  I"ve had many banks for business and personal accounts, and this one is my favorite. Friendly employees who recognize you when you come in, and also fair rates and great service.