Bank OZK Sw 14th St, Bentonville

Bank OZK Reviews

• C

  Cynthia M
  4

  Was unable to make a deposit at my local branch, as they have conflicting hours posted and it was hard to figure if they opened at 8 or 9. 4 stars bc of the inconvenience. Fix your sign, y’all. It’s not that expensive.

• J

  Jimmy Cline
  5

  They are the best bank, what a bank should be. Other banks charge you just to have a checking acount🤔 And balloons for the kids are way better than suckers.👨‍👩‍👧‍👦

  Response from the owner

  Hi Jimmy, we are so happy you are pleased.Thanks for the feedback! We look forward to seeing you again soon!

• A

  Aimee Duca
  5

  Very friendly staff that call you by name. Great to work with

  Response from the owner

  HiAimee, Thank you very much for such a great review! At Bank OZK we work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

• J

  Joshua Sandage
  2

  Somehow 3 employees with no customers were too busy to talk with me. Waited about 5 minutes for anyone to even acknowledge me. Once I was able to start talking with someone, the information they gave me was unhelpful and frankly just seemed wrong. Afterward I wanted to make a deposit but again it was the waiting game.

  Response from the owner

  Hi Joshua, we are sorry that you had this experience. Feedback such as this helps us figure out where we can improve. Please reach out to our Customer Care Team at 800-274-4482 (M-F 7-7 CT & Sat 7-4 CT) if you need any additional information or assistance. Thank you!