Bank of Utah - Roy S 1900 W, Roy

Bank of Utah - Roy Reviews

• J

  John Hall
  5

  My experience with Linda was fantastic! I opened a business account with ease. I have banked with them multiple timed before from 1994 to 2017. Great service and people. Nice new remodel on this building.

  Response from the owner

  Thank you!

• L

  Leslie Allen
  5

  Renee was such an amazing help. I was having trouble understanding my checking account balance and she went threw a month of transactions with me one by one. She took 20 mins out of her day to help a customer when she probably didn’t have to. Thanks Renee !

  Response from the owner

  That's wonderful to hear. Thank you for the feedback!

• D

  Dolly Marie
  1

  These women are the most unwilling to help anyone. I had 3 people cut in line and after waiting 20 minutes the lady refused to count my change. What bank refuses to handle money? This is a terrible bank. Rethink your business model

  Response from the owner

  We're sorry for your poor experience. We will look into this further. We always strive to improve, so thank you for your feedback.

• K

  KatieLynn Smith
  1

  They aren’t open Saturday. The service is slow and the operating hours aren’t great. It seems as though they’re stuck in the 80s.

  Response from the owner

  Hi KatieLynn, Thank you for your feedback. We strive every day to give Bank of Utah customers a great customer experience. If possible, can you call and give us more details on your experience so that we can better serve you and others in the future? Thank you so much. 801-924-3620

• P

  Patty Frehner
  5

  I enjoy dealing with all of the employees at the branch. A great group of people to assist with all of your banking needs.

  Response from the owner

  Thank you!

• S

  Spencer Burt
  1

  I don't know why but this place is supposed to be open and it says it's open on Google Maps but when you go to the location they been closed for days and I have no idea why.

  Response from the owner

  Hi Spencer, We are so sorry to have missed you. Thank you for keeping us accountable and letting us know that Google is not showing the right information. We will investigate and fix that right away. We are open Monday through Friday from 9am to 5pm. On the particular Monday that you showed up we were closed to recognize President’s Day. Looking forward to serving you with anything that you might need. If you have any other questions, please call: 801-409-5000.

• A

  Anthony Spratlin
  5

  I like the helpfulness and attitude of the people there. I feel secure having my money there.

  Response from the owner

  Thank you for your feedback!

• D

  Deborah Samples
  5

  Very professional service -- fast and helpful. Manager was very cordial.

  Response from the owner

  Thank you for the feedback!