Bank of the James - New River Valley S Main St, Blacksburg

Bank of the James - New River Valley Reviews

• J

  Joseph Zook
  5

  Was absolutely amazing working with Heather! She made the process so smooth! Recommend 10/10. Thanks Heather

• D

  Dustin B
  5

  We bought a home in an area we were wholly unfamiliar with. Heather Nipper was highly recommended by our realtor when we asked about a lender. Heather made this the smoothest real estate transaction we have had to date. She is always pleasant and more than prompt with any communication. A great lender is a key asset in building your portfolio and/or future refinancing. Heather is one of them. Highly recommended.

  Response from the owner

  Thank you for your positive review!

• J

  Julie Sexton
  5

  Heather was so amazing to work with! She was super responsive and patient with answering all of our questions. She found us the best interest rate and locked it in. She came highly recommended to us from friends and they couldn’t have been more right. We will definitely be working with her in the future! We highly recommend working with her!!

• L

  Lacey Pickett
  5

  Our experience with Bank of James and specifically Heather Nipper was incredible! She was so knowledgeable, looked at our needs from every aspect, and problem solved flawlessly. She responded to every question, worry, or thought that we had throughout the entire process within minutes, and above all, was so supportive and kind. No question was silly, and she took all the time we needed to talk through options. We could not have bought our new home without her!! I would recommend her to anyone!

  Response from the owner

  Thank you for the amazing review, Lacey!

• K

  Kindra Stoots
  5

  Heather was AMAZING to work with! She kept us informed every step of the way and even sent messages after we bought our home to check in on us. When going through the mortgage process there are so many questions and concerns and Heather put our minds at ease through the entire process. If you are looking to buy a home I highly recommend Heather Nipper and Bank of the James.

  Response from the owner

  Thank you for your five star review, Kindra!

• S

  Sara Salamanca
  5

  I would recommend Heather to anyone! We used her when we bought our home and then again to refinanced our home. The process was so so easy it took a month if that to get finished. She is a Great person and cares about her clients most of all. she really helped everything go smoothly.

• S

  Stacie Newton
  5

  Jennifer Holdaway was the best mortgage lender I have ever worked with. She was always upbeat, professional and very efficient. I felt at ease during the whole process, which I feel is unheard of when buying a property and dealing with the lending process. I highly recommend Jennifer Holdaway at the Bank of the James Mortgage. We literally refinanced one house and bought a new one faster than another local lender could finish a refinance for one of our friends. Jennifer is top-notch!

• J

  J.R. Huffman and Company
  5

  As Christians Bev and I believe that God places people in our path to help navigate us through the doors that he wants us to walk through. Our mortgage broker, Heather Nipper is definitely one of those people. Her expertise, knowledge, charm and wit certainly made obtaining a mortgage simpler and easier than we could ever have imagined. We were very blessed to have her navigate the waters for us. Bank of the James is very blessed to have her as a part of their team. Thank you so much Heather, for being there on the path.

• S

  Sara Sumner
  5

  My husband and I recently purchased a house, and our mortgage loan officer was Jennifer Holdaway. From the start, we knew that she cared about us and that she had our best interest at heart. After our first meeting with her, we didn't even shop around for rates at all, because we liked Jennifer so much. She was not at all pushy and made sure that we were comfortable with every step and aware of anything that we needed to do. I can't thank her enough for helping us become first time homeowners, and I highly recommend her to anyone looking into buy a home!!!

  Response from the owner

  Thank you for your review! We appreciate your feedback.

• A

  Alma Fore
  5

  Such a wonderful refinancing process with Heather and Bank Of The James!! I had no idea it would be so EASY and stress free. She was thorough and presented several options to maximize our monthly savings. She was great at keeping us informed every step of the way and we were at the closing table before we knew it! Heather treats her clients like family while also being a top notch mortgage professional.

  Response from the owner

  We are delighted to hear you had a wonderful experience!