Bank of Buffalo Fort St, Buffalo

Bank of Buffalo Reviews

• B

  Balaun Squires
  1

  This has been the most frustrating bank to work with. Every other bank allows transfer from one account to another, even if not the same bank, most other banks offer wire transfers from the app. Then to have your bank card mailed after they mailed it to the wrong address (which I have updated multiple time) takes two weeks when I told them I was leaving the country in less than 2 weeks. My dad picked the card up for me and overnighted it to me, then to get it and it did not even work. So I had to wait another 4 days to get it working because it was a “holiday”. This is insane. It has taken nearly two weeks to get two things done through this bank as I am in the military and not local. I have stayed with the bank because it’s my home town but this is becoming increasingly challenging and hard to do.

• B

  B W
  1

  If I could give this bank a zero score that would still be to much. Not a very trusting bank. Put blame on customers and not their own mistakes.

  Response from the owner

  Hi, BW. We are actively working on researching your issue so that we can assist you. Please stop in, call us at (307) 684-5591 or email through our online submission form (https://www.buffalofed.com/contact-us) so that we can help resolve this as quickly as possible. Thank you!

• C

  Chris Durham
  1

  Terrible service, no telephone support for your debit card, so when its locked by mistake, for suspicious activity, you have to wait to contact the bank to fix, on a hiliday weekend… 4 days wait to get access to my own damn bank account

  Response from the owner

  Hi, Chris. We’re sorry to hear you were unhappy with your experience at our bank. Please stop in, call or email through our online submission form (https://www.buffalofed.com/contact-us) so that we can learn more about your situation and how we might be able to help. Thank you!

• B

  Becky Cheney
  5

  I have a credit/debit card through The Bank of Buffalo. I made an authorized purchase with that card, but within 2 days, there were 3 unauthorized charges. The Bank of Buffalo's Fraud Department identified those fraudulent charges and notified me immediately. I am so greatful for their rapid response. I am so thankful that I have them looking out for me. I would recommend The Bank of Buffalo to anyone. Their commitment to their customers is amazing.

  Response from the owner

  Hi, Becky! We were happy to help in this situation and are glad we were able to help resolve this issue for you.

• S

  Stephanie Oneill
  5

  Very personable friendly And considerate 😁!!

  Response from the owner

  Thank you, Stephanie! We're happy to hear this and appreciate you being a customer of The Banks.