Avidia Bank Washington St, Hudson

Avidia Bank Reviews

• J

  Jacqueline Andrea Lucero
  5

  Can I give 10 stars?! I strongly believe that having a professional relationship with the following will help achieve success 1) A great banker 2) A great accountant 3) A great real estate broker 4) A great insurance agent I have used the same people for over 10 years now and I would not trade them for anything in the world. Charlene Larson and Kelly Tierney have been my Bankers for over a decade and they have helped me with all of my banking needs. It is so nice to be able to write an email or make a phone call and have the person on the other end know who you are and be able to help you. Whether you need help buying checks, a car, a home or a business my lovely girls at Avidia Bank can help you and they always do it with a smile. I always recommend Avidia Bank when someone is looking for a bank.

  Response from the owner

  Hi Jacqueline, thank you for taking the time to review us, we’re thrilled to get this kind of feedback. Thank you for banking with us! -Briana

• p

  paulo lage
  5

  As a new owner of a local small business in Hudson, I have to make frequent deposits to Avidia. The financial services/teller team has been great from the get-go. They are always willing to do whatever I need to make sure my experience is good per encounter. Highly recommend banking w/ Avidia.

  Response from the owner

  Welcome to Avidia, Paulo! We are so happy to hear about your positive experiences with our team at the Hudson South branch. We're looking forward to serving you again soon!-Briana

• M

  Michael Powderly
  5

  I don't normally write reviews, but this bank absolutely deserves a glowing one. Went in having a rough day, and all the team members, tellers especially, were incredibly helpful and understanding. Not often that a bank teller will really make you feel welcomed to the point my mood turned around. Thank you Avidia!

  Response from the owner

  Hi Michael, thanks for the great review. We will share this with the team!- NB

• M

  Maverick Zalewski
  5

  The 196 Washington Avidia Bank is a lovely place and the people in there are even more so. Always happy to help and somehow always energetic, even in those curious midday hours when time seems to creep by. Always am assisted in full. Thanks avidia🐽

  Response from the owner

  Thanks so much for the kind words, Maverick. We truly appreciate customers like you! We look forward to seeing you again soon!-Briana

• C

  Cole Page
  5

  This bank is amazing. They have helped my business through the Covid crisis as well as always being there for me no matter what I needed. The bank tellers are among the best I have ever dealt with. Please do yourself a favor and sign up to do your banking with Avidia.

  Response from the owner

  Hi Cole, Thanks so much for taking the time to leave us such a nice review. We are glad we were able to help your business during the Covid Crisis and understand the great deal of stress our business community has been under during this time. We are so grateful for customers like you! -Kate

• D

  DONNA ROSE Sherrange
  1

  Update: I am relieved to say that AVidia bank solved my issue 45 minutes before I left for home..Thank you for taking care of this. I am from a small town in PA. I used an ATM at a Avidia bank main branch and after inserting my card, I could not reach the transaction screen because it was way out of my reach. I then tried to use a stylus which did not work. I tried to open my door but not enough room. By then the screen was saying "do you need more time?" I tried to hit yes but COULD NOT REACH. I am 4ft 10in and drive a Ford Escape. The machine then took my card "for security reasons." After 2 days on the phone with them, the only one who could give permission to return my card was the manager who was, of course,on vacation. I finally got a call back after calling 3 times today that the manager said no. I am leaving tomorrow morning on a 9 hour drive with no ATM card and must refile through my own bank for a new card. When I said I was going to file a formal complaint I was told,"Go ahead." Thanks for ruining my last 2 days of vacation. And I will go ahead. POOR business tactics. Shame on you. Make machines that people, even SHORT people, can reach from their car.

  Response from the owner

  Hi Donna, I'm sorry to hear about this experience. We have a team member who will be following up with you shortly who will be able to help and I forwarded your feedback regarding our ATMs to our management team. -Kate. UPDATE: Hi Donna, I'm glad we were able to help you out, thanks for adding that update to your review! We've still passed on the feedback regarding the ATMs to our management. -Kate

• j

  john harrold
  5

  Joe Camacho and the team at Avidia Bank ( Washington St. Branch) have taken care of my requests in a very efficient way. The treat me with the utmost respect and do whatever is necessary to ensure my happiness. They are always friendly and professional.

  Response from the owner

  Hi John - thanks so much for taking the time to leave us such a nice review about Joe and the Washington St. branch in Hudson! -Kate

• K

  Kathy Gargas
  5

  I was in a HUGE jam on Wednesday. I can not say enough good things about the staff at the Washington Street branch. They went above and beyond to help me out and I am eternally grateful! The Business banking side has also consistently provided us with top notch service. I am a VERY happy business customer. THANK YOU!

  Response from the owner

  Hi Kathy - We are so glad we were able to help you out! Thanks for being a great customer and leaving us such a nice review! -Kate

• E

  Emma D'Angelo
  5

  Love this bank in Hudson on Washington st! Everyone is so welcoming and friendly. Went in to open an account for myself and for my daughter. Samantha introduced me to Fernando to help me open them, Samantha was friendly and so helpful. Fernando was very informative with all the information I needed to know for the accounts. So fast too! My daughter got a BUNCH on prizes for opening a savings account along with 10$ deposited on her account as well! So happy with my service provided today!

  Response from the owner

  Hi Emma - Thanks for leaving us such a nice review! Glad you and your daughter had such a great experience! -Kate

• A

  Andrea Margiolas
  5

  We went in to open an account for my 10 year old son. We were greeted by Samantha, who was very friendly and kind! She introduced us to Charlene, who told us all about their kids Max savings account which is really awesome and has great incentives for saving. Charlene was very friendly and knowledgeable and was able to answer all of our questions regarding the account. My son received an awesome gift box with a bunch of goodies and also $10 for opening an account. He is very excited to have his own bank account and he’s already looking forward to saving to earn the great incentives! What a great program this bank has for young children to teach them good money habits at such an early age. Charlene even challenged my son with a question asking him “What are you planning to save your money for” I was surprised to hear him say “College.” Thank you Avidia Bank for having such a great program for our young children who are the future leaders of this world! We we’re very satisfied with our service here today and I definitely will be returning to open a second account for my daughter.

  Response from the owner

  Hi Andrea, wow this is such a nice review! Thank you for taking the time to write it! We find financial literacy is so incredibly important! See you soon! -Kate