Arvest Bank S 1st St, Eufaula

Arvest Bank Reviews

• A

  Aaron brown
  1

  Totally unacceptable waited in the drive thru for 20 mins then get to the window needed to be put on my mother and fathers account so their bills can be paid when I get to the window I was told that they are now closed and they took all 3 IDs of ours and was told to pull around to the front and would have to wait 15 mins and they would bring the forms out to sign the lady came out and was very unprofessional and said sorry we shut our system down have to come back on Monday. My Mother and father have stated they will probably close there accounts out and open a account at my bank Armstrong bank in checotah they acted like they didn't want to help us because they wanted to go home i think thats Bad for business and will tell others about our experience.

  Response from the owner

  Hi Aaron, we’re so sorry to hear that you feel this way and to learn of your recent visit to our branch. Customer service is top priority at Arvest, and we would like the opportunity to speak with you about your experience so that we can make things right. Would you please send us your name and contact phone number to [email protected] so that we can connect with you?

• J

  Josh Fulton
  1

  Most inconvenient bank ever. Tryed to cash a check and they tell me I can't cash the check because I have to go inside not drive thru. Because I'm not an account holder. And for that reason I never will be here. Y'all suck

• R

  Rikki Gourlay
  1

  On hold for 30 minutes, spoke with a representative for 1 minute never had a problem paying loan before until now.

  Response from the owner

  Rikki Gourlay, we are so sorry to hear about your wait time. We’d like to learn more about your experience. Could you please email [email protected] with your phone number so we can have local management follow up?

• T

  The Chris Ham
  5

  Great local Arvest branch! Always fast and friendly

  Response from the owner

  Hi Chris, thank you so much for your feedback and five-star review!

• K

  Kevin Hamilton
  1

  I've. Been a customer more than 15 years, they auto took out my loan payment, for the first time after several months putting my account in the red with there NSF fee to there self the Domino , affect cost me over70$ in fees beware

  Response from the owner

  Hi Kevin, we appreciate your 15 years of loyalty and understand how frustrating this is. If you'd let us, we'd like to listen and learn more about your experience so we can further assist you. Would you please send your name and contact phone number to [email protected]? We'd like to connect.

• S

  Stephen Deere
  1

  I had to sleep in my car because of this bank...mobile banking app a joke could not transfer funds from my account to wife's account arvest account holder also.

  Response from the owner

  Hi Steven, We’re so sorry to hear about your experience with our mobile app. If you have the most recent version of our Arvest Go app you can make Arvest to Arvest transfers within your app. We would like to connect you with local management to assist you further. Would you please email your contact information to [email protected] so we can connect you with local management?

• A

  Autumn Sinor
  5

  Arvest has great hours, friendly knowledgeable staff willing to help and the best popcorn.

• J

  Jodi Owen
  4

  With the help of Jamie my account has been straightened out and money was credited back to my account thank you Jamie

  Response from the owner

  Hi Jodi, we're so glad we were able to assist you! Thank you for the review!