Arvest Bank W Macarthur Dr, Webb City

Arvest Bank Reviews

• J

  Jennifer Richards
  1

  I've banked here for years, and I've recently had a horrible experience. Their ATM "ate" $400 of my money, the Monday before Thanksgiving. It printed a receipt and removed the funds from my account, but never gave me the cash. I filed a dispute immediately. The teller waited a full business day to submit my dispute, putting the time frame allowed to check the ATM balance into Thanksgiving Day, instead of the Wednesday before Thanksgiving. As we all know, The following business day doesn't come again until the Monday after Thanksgiving. So the dispute process was delayed a full 4 days because of her failing to submit the dispute on the same day. Their response to their ATM error has been unconcerned, lazy, and slow. I'm sure that if $400 of their banks money was taken by a customer, whether it be by accident or on purpose, their response would be much different. Very disappointed.

• t

  tina youshldknow
  5

  The employees are super nice, can handle questions that arise, & I've banked here for at least 10yrs with only one mistake on their end, which was quickly corrected. Thanks Arvest Bank for your services.

  Response from the owner

  Hi Tina! We are so happy to hear about your great experience at this location! We appreciate having you as a loyal Arvest customer! Thank you for the great review!

• W

  Wes Chapman
  1

  Wish I could give negative, these people must be at a different Webb City Arvest, 1515 W MacArthur and there was not a nice person in the branch. Although this is the first time I used the Webb City branch to cash my mileage check from Corporate but Andrea was to busy picking at her nails to look up or even respond to actual communication. I guess this is how for this company has gone down hill. 50 years of banking and I have never been treated like this. So which one of you is she related to because she definitely should not be working anywhere she has to communicate with people let alone a bank where tellers are the face of your business. I will also be submitting to corporate a written request to no longer write my mileage checks from Arvest Corporate account I will no longer accept them after the encounter I had today with this young woman.

  Response from the owner

  Sgt. Rock, we are truly sorry to hear about this. If you would let us, we'd like to listen and learn more about your experiences. Would you please email [email protected] with your phone number so we can have management follow up?

• S

  Steven Smith
  5

  Great bank. Nice people. Never had a problem with this branch. Some of Arvests corporate policies is another story..

• L

  Linda Bragg
  4

  P eople here in the Webb City branch are very nice to all.

  Response from the owner

  Hi Linda, we're happy to hear that you had a good experience at our MacArthur Drive location. If you're willing, we would like to connect you to a member of local management to learn how we can become a five-star bank for you. Will you please send us your name and contact phone number to [email protected]?

• R

  Ryan Hunter
  5

  Great service. NICE ATMs. Good location.

  Response from the owner

  Ryan Hunter - We're really happy to hear this! Thank you for banking at Arvest.

• B

  Brett Jones
  5

  Great bank, the staff here is amazing.

  Response from the owner

  Brett Jones Awesome! We’re so glad you had a good experience with Arvest. Thank you for your review!

• C

  Colleem Holliday
  3

  Very professional and helpful in answering my questions NM

  Response from the owner

  Thank you so much for your review. If you're willing, we'd love to learn more about your experiences with this location. Would you please send us an email to [email protected]? We’d like to connect.

• T

  Tania Wiest
  5

  Fast service, I needed rolls of change and I got it fast.

  Response from the owner

  Tania Wiest Awesome! We’re so glad you had a good experience with Arvest. Thank you for your review!