Arvest Bank S Main St, Sapulpa

Arvest Bank Reviews

• W

  Wayde Jenkins
  1

  Again. Now they lost my money, cash at drive through. Last time you lost an employer check on 71st in Tulsa. Then unless you write things down, they can't do as requested. Debit card won't work that's only 3 months old. I'll be in to move my assets to another bank.

  Response from the owner

  Hi Wayde, we are very sorry to hear this. We would like to connect you with a member of local management to listen and learn more about your experience. Would you please send your contact number to [email protected]?

• M

  Main St Mechanical
  1

  Held my customers check for four days then rejected it and can’t give me a reason why. Now I have to wait over a week to get a copy of the check to return to my customer so I can get another check just like it and start over again. I definitely won’t be putting that one in Arvest.

  Response from the owner

  We are sorry to hear that you are unhappy about your experience. We would like to listen and learn more. Would you please send your name and contact number to [email protected] so that we can connect you with local management?

• S

  Scott Ster
  1

  OMG could they be any slower at this location. I've never and I mean NEVER HAD A GOOD EXPERIENCE AT THIS BANK. and it's like the management doesn't even care... Unfortunately I have to come here once a week to cash my payroll check.. Save yourself alot of hassle and find a bank who cares about they're customers.

  Response from the owner

  Hi Scott, we are sorry to hear that you are unhappy with your experience. Customer service is our top priority and we would like to connect you with a member of local management. Will you please send your contact number to [email protected]?

• D

  Dalton Demoss
  1

  Place is becoming a joke. The only reason I chose this bank was for their hours they were open. But now they close the lobby at 4 meanwhile the drive thru lane is backed out into the street.

  Response from the owner

  Hi Dalton, we are very sorry to hear that you feel this way. We would like to connect you with a member of local management to listen and learn more about your experience. Would you please send your name and number to [email protected]?

• M

  Mike Yocham
  1

  Went to drive though waited over 30 minutes an still didn't get taken care of. They have young kids working without training if u go inside people sitting in offices doing nothing they should be helping at the drive though an the counter

  Response from the owner

  Hi Mike, we are very sorry to hear that you are unhappy with your experience. We would like to listen and learn more. Would you please send your contact number to [email protected] so that we can connect you with a member of local management?

• S

  Scott Gann
  5

  We have all of our business and personal accounts here. Small town banking feel from a big bank.

  Response from the owner

  Hi Scott! Thank you for this wonderful review! We are so happy to hear that you have enjoyed your experience banking with us and we will be sure to share this with the team!

• A

  Amy Gibbs
  1

  Always an extremely long wait. Today I've been waiting 30 mins I'm still in line trying to keep my cool.

  Response from the owner

  We are sorry to hear that you have been unsatisfied with your wait time at this location. Would you please send your name and contact number to [email protected] so that we can listen and learn more about your experience?

• B

  Billy Riddle
  1

  Absolutely terrible service. Every time I come here the wait is quite literally 30 minutes or more. This particular time which made me want to write a review. I waited 48 minutes for them to help one car. This is absurd. Maybe consider hiring some people that have worked for Chick-Fil-La.

  Response from the owner

  We are sorry to hear that you are unsatisfied with your wait times. We understand that your time is valuable. We would like to connect you with local management and learn more about your experience. Would you send your contact name and number to [email protected]?

• J

  Jessica Montgomery
  1

  Worst Arvest location I’ve ever been to by far! They are so slow! The lines get so long you can’t even pull off the road into the lot. If u have no choice but to go to this specific location, make sure u leave a large chunk of time for it. I’ve never been to another location that even comes close to being this horrible. I love Arvest bank! I’ve been banking here for a long time now. They are kind, professional and remember you. They used to have THE BEST HOURS! It seemed like they were always open. However, the one in Sapulpa is the absolute worst! And it is like this every time I trick myself into coming here. I officially could have driven to a Tulsa Arvest, did my banking and made it back by now. While waiting on my turn, I called a corporate # to make a complaint...I sat on hold forever until I had to hang up because it was finally my turn. My experience is always bad there but this was just ridiculous. Advice: don’t torture yourself, go to a different bank or location.

  Response from the owner

  Hi Jessica, we’re so sorry to hear that your recent visit to our Sapulpa location did not meet your expectations and understand the value of your time. Customer service is top priority at Arvest, so we would like to connect you to a member of local management to listen and learn more about your experience. Would you please send your name and contact phone number to [email protected]?

• M

  Mandie Hale
  1

  This bank is the slowest bank I have ever been too idk if they need more tellers or what but they line is always out to the road and I at least set in line for a hour if I didn’t have to make deposits for my job I definitely wouldn’t be waiting. Definitely need to change your hours back to 7:30am I got out much quicker so I could go about my day.

  Response from the owner

  Hi Mandie, we are sorry to hear that you are unsatisfied with the wait times you are experiencing. We’d like to connect you to a member of local management to listen and learn more. Would you please send your contact number to [email protected]?