Arvest Bank N Walton Blvd, Bentonville

Arvest Bank Reviews

• J

  J B
  2

  Arvest bank is convenient when it comes to having a checking account because of how many ATM and branch locations there are in the area. However, after having a mortgage loan through Arvest and then going through the process of a personal loan just to be declined with a 690 credit score, I wouldn't recommend them for any loan process. Escrow account was always screwed up. They were either sending us a refund for over paying or raising our mortgage payment to pay in extra for underpaid escrow. Back and forth. The personal loan was declined due to "limited credit history". Not sure with a good credit score and positive payment history why they can approve a $140k mortgage but not a $6k personal loan. My advice is for anyone looking for a loan, to use a bank that is easier to deal with and uses business practices that make sense.

  Response from the owner

  We are sorry to hear about your experience and we would like to listen and learn more. Would you please send your contact number to [email protected] so that we can connect you with a member of local management? We look forward to serving you.

• A

  Amandalyn Graves
  1

  I thought banks could get no worse than Chase and Wells Fargo but alas I was wrong. When I set up the account they put my ss# in wrong which meant my debit card didn’t work. When I asked them to fix it they said I needed to come back and prove that the social security number I put on the application was mine bc they input it wrong to begin with. I did this and figured the solution was done. Then I transferred my paycheck to that account but they had closed my account. I was told they would send it back to the bank I sent the money from. Called a week later and they said I need to come and get a check. This was during the great snow storm and we needed the money. I did finally get my money after about 30 minutes waiting time. We. Will. Never. Go. Back.

  Response from the owner

  Hi Amandalyn, we're so sorry to hear about your experience. We appreciate your feedback and will make sure to share it with local management. We hope that you consider banking with us in the future.

• j

  jeff boldra
  5

  I really enjoyed banking at this branch. Very enjoyable experience. Mary Howell is such a amazing person she is prompt and very polite. She does amazing at getting things done and puts a smile on your face. With her working for arvest she will make that bank a success.

  Response from the owner

  Hi Jeff, thank you so much for sharing your experience at our Walton Blvd location in Bentonville. We're so glad to hear that you have experienced great customer service. We will be sure to pass along your kind words to this branch!

• E

  Ed Matthews
  1

  Incompetant. They don't seem to know what they are doing unless you want to do a simple deposit or use the ATM. Went in to do a wire transfer and after a few minutes, someone came and sat opposite me and hacked away of their computer for a while, saying nothing. When I checked if they were attempting to help me with my wire transfer request, he said he'd never done one before, and couldn't get logged on to the computer. It seems someone else knew how to do a wire transfer but for some reason couldn't help me..... I gave up and went to another branch. This is the second time we have had a poor experience there. Suggest you skip this location and go to the Walmart SuperCenter, just a mile south which has an Arvest branch inside.

  Response from the owner

  Ed Matthews We’re sorry to hear about this. We’d like to discuss it with you. Our goal is for all of our associates to be able to provide excellent customer service. Please email [email protected] with your phone number or call us at (866) 952-9523 so we can have local management follow up.

• K

  Kyri Eshenbaugh
  1

  Closed my account for something ridiculous seems like others are having a problem with them as well. But Mary and ken were both very kind to me they get 5 stars the organization gets no stars.

  Response from the owner

  We're sorry to hear this, Kyri. We appreciate your feedback and hope that you consider us for your banking needs in the future.

• A

  Amber Wanamaker
  5

  Really not a task to go to the bank because the staff is so nice. Got help from Robert Keller. Affable guy

  Response from the owner

  Thank you for the review, Amber! We will pass this along to Robert and his team!

• K

  Kristin Tice
  1

  I will not return to this branch. Employees were very rude when I tried to get foreign currency and did not know the process.

  Response from the owner

  Cool Dudes, we are truly sorry to hear about this. If you would let us, we'd like to listen and learn more about your experiences. Would you please email [email protected] with your phone number so we can have management follow up?

• S

  Scott Widen
  5

  Very friendly and have had nothing but great customer service.

  Response from the owner

  Scott Widen, we’re glad you had a good experience with Arvest. Thank you for your review!