Arvest Bank N Bryant Ave, Edmond

Arvest Bank Reviews

• J

  John Pagonis
  1

  Had a verbal dispute with the assistant manager about opening the bank lobby . He wanted to argue with me about an array of things. I felt he was combative and argumentative. I’ve banked here for 20 years and have never been treated with such disrespect . It was not how I wanted to start my morning . I really need to close my account and not deal with anxiety from my bank.

  Response from the owner

  Hi John, we are terribly sorry to hear about this. Customer service is our top priority, and we would like to listen and learn more about your experience. Would you please send your contact number to [email protected] so that we can connect you with a member of local management? We look forward to the opportunity to serve you.

• A

  Aubrey Bain
  3

  Competitive products and friendly staff, but the lobby is often closed and the ATM doesn’t take deposits. Honestly not impressed so far as a new customer.

  Response from the owner

  Hi Aubrey, we are sorry to hear that you feel this way. We would like to listen and learn more about your experience. Would you please send you contact number to [email protected] so that we can connect you with a member of local management?

• Z

  Zackery Gibson
  1

  I freaking LOVE ARVEST. But not this one! The one in Stillwater is the best one in the world!(my opinion) my my experiences in Edmond have been nothing close to that of Stillwater. If the Edmond branches were my first impression of arvest, I’d be closing my account. But I’m dedicated and hope things get better in Edmond. This location was never really open, and now it’s temporarily closed. Bad business decision as I imagine they will lose quite a few accounts. PLEASE fix the atm, you can’t even see the screen, miss the brand new atm in STILLWATER!!!

  Response from the owner

  Hi Zackery. We thank you for being a loyal customer and are sorry to hear that the service you received didn't meet your expectations. We'd like to connect you with local management to listen and learn more. Could you please send your contact number to [email protected]?

• N

  Norm McMath
  4

  This location worked well with us when our checking account was compromised. My only question/complaint is; why is it no "temporarily" closed? It's been months! There is not another location near me.

  Response from the owner

  We’re glad to hear that your experience at this location met your expectations! We’d like to connect you with local management to share your feedback regarding the location hours. Could you please send your contact number to [email protected]?

• N

  N H
  1

  Very this location has very poor customer service their ATM barely works every weekend. And half the time when you try to put in a deposit or get money out of the ATM it malfunctions even though it says it gave you the money it doesn't and it won't be taken care of until the next business day so the whole weekend your account shows that you have no money when you really do. Poor management skills at this location I suggest not visiting this location

  Response from the owner

  Hi Nick, we’re so sorry to hear that you feel this way about our location. Customer service is top priority at Arvest, and we would like the opportunity to connect you with a member of local management to listen and learn more about your experience. Would you please send us your name and contact phone number to [email protected]?

• Z

  Zoe Pagonis
  2

  Awesome staff and tellers Horrible hours of operation and closed on Saturday’s . Open up the branch and extend your hours . Commercial customers cannot use a bank that closes at 4pm . Stop blaming covid for reducing your staff and bank times .

  Response from the owner

  Hi Zoe, we're sorry to hear this and understand that your time is valuable. We would like to connect you to a member of local management to listen and learn more about your experience. Will you please send us your name and contact phone number to [email protected]?

• A

  Andrea Pogue
  1

  Closing my accounts at Arvest has been the best decision I’ve made financially. I’ll never go back.

  Response from the owner

  Nichole we are sorry to hear this and would like to connect you with management to learn more about your experience. Could you please send your contact number to [email protected]?

• J

  James Ledbetter
  1

  I recently moved out of state and changed my address with Arvest online. However, the system never actually updated my address, so when I got a new card issued to me, someone else received it. To top this off, when I attempted to call Arvest to alert them to this issue and change my address, I had to hold on the phone for 17 minutes. My advice: go elsewhere!

  Response from the owner

  James Ledbetter We’re really sorry there was trouble with your address and you were on hold for so long. We know how frustrating that can be. We’d like to discuss it with you. Please email [email protected] with your phone number so we can have local management follow up.

• R

  Rachel Reginleif
  5

  Opened an account at this location today. Fast friendly service. Nice location.

  Response from the owner

  Thank you so much for this review, Penny! We're so thrilled we've mad a positive impact on you.

• C

  Charlotte Adams
  5

  Extremely nice Employees with friendly Smiles!

  Response from the owner

  Charlotte - Thanks! We love seeing your friendly smile too!