Arvest Bank Northview Rd, Nixa

Arvest Bank Reviews

• J

  J Fletcher
  1

  I’ve been an Arvest customer since I got back from overseas. I wanted to do a veterans home loan through my local branch here in Nixa and got lender Mckenzie’s voicemail. Two different times, weeks apart. Left two separate messages with her and to no surprise I never received a call back from her. The call center you get transferred to is even worse. I used to love this branch. Now, I never wanna go in there for ANYTHING. Went with Veterans United instead. Do you think Arvest really cares about little ole me? Not a chance.

  Response from the owner

  We are sorry to hear that you feel this way and that you were unhappy with your experience. We would like to connect you with a member of local management to listen and learn more. Would you please send your name and number to [email protected]?

• K

  Kyle R
  1

  Horrible service at this branch. Made an appointment 3 days in advance for an in person meeting with a banker, arrived and checked in and waited outside at the door for 10 min in the freezing cold with my kids. Ended up calling and found out the banker took the day off and no one told me my appointment was cancelled. And no one has reached out since to apologize for the inconvenience.

  Response from the owner

  Hi Kyle, we are very sorry to hear this and we would like to listen and learn more about your experience. We apologize for any inconvenience this has caused you. Would you please send your contact number to [email protected] so that we can connect you with a member of local management?

• A

  A R
  1

  I find it crazy that if you do not have an account with them and cash a check that is their check from one of their accounts they charge you $5.... the only bank that I have ever heard of that does this.....

  Response from the owner

  We are sorry to hear that you feel this way. We would like the opportunity to listen and learn more and answer any questions you may have. Would you please send your name and contact number to [email protected]?

• J

  J888 Reed
  2

  I liked Arvest bank a lot In the beginning. They have been closed for months due to Covid and literally I’m possible to reach on the phone. On hold for 7 min and 4th attempt now. 2 pm on a Wednesday.

  Response from the owner

  We're so sorry to hear this. We would like to connect you to a member of customer service to provide assistance. Will you please send us your name and contact phone number to [email protected]? We're ready to help.

• A

  Alex Lessig
  5

  I became an Arvest member when they purchased Bear State Bank. I was honestly in the process of looking for a new bank because I didn't care much for Bear State. Arvest is fantastic and I'm very pleased with them.

  Response from the owner

  Hi Alex, thank you so much for the review! We appreciate you as a customer!

• B

  Bri S
  5

  Very friendly and helpful! Great place to bank.

  Response from the owner

  Bri S Brilliant Bri! We're so thrilled you've had good experiences with us at Arvest. Thank you for the review!