Arvest Bank W Memorial Rd, Oklahoma City

Arvest Bank Reviews

• M

  Matiyassa
  5

  I just moved here from Houston and needed a bank account! I went to a few different banks however Miss Elisha the Relationship Banker here is the reason why I chose Arvest and because they just seemed more credible and organized!! Highly recommend!

  Response from the owner

  Thank you so much for this great review! We are so happy to hear about your wonderful experience working with Elisha and we will be sure to share this with her! We are happy to have you in the Arvest family!

• A

  Alyssa Babb
  1

  My fiancé canceled our account for numerous reasons about a month ago. We were told as long as there’s no money in there an no pending transactions we were good to go. Then we get a letter in the mail it’s negative $157. WHEN THE ACCOUNT WAS “CLOSED” spoke to managers an all they could do is say it’s out of their hands an take $60 off. WOW arvest is the worst bank definitely. An we will not be paying the negative balance it will be disputed by experian. Looking bad on you guys not us. That’s how you treat your members? NO THANKS

  Response from the owner

  Hi Alyssa, we are very sorry to hear that you feel this way. We have shared this with local management.

• T

  Tommy King
  5

  Had to open new bank account Jennifer Hayes helped me ! Nicest lady I’ve ever met. May the 4th be with you

  Response from the owner

  Hi Alex! Thank you for this excellent review! We will be sure to share this with Jennifer!

• J

  Jessica Smith
  5

  I applied for the PPP loan with Arvest and had the pleasure to connect with Amanda Perez. She provided the BEST customer service experience I have ever had from a business. She responded quickly, very professional, made sure I understand the process and most importantly made me feel comfortable. I thank you Amanda for your great work ethic and explosive personality!!

  Response from the owner

  We're so glad to hear about your positive experience, Jessica! We appreciate you sharing your kind feedback regarding Amanda, and will make sure to share it with her and the rest of the team.

• D

  Derek McMullen
  5

  I went in today and set up a back account. Mrs. Pam was amazing and a very sweet lady. I was in and out in 30 minutes or less!!! Would definitely recommend this back to anyone or of town who is moving into the area.

  Response from the owner

  Hi Derek, thank you so much for the five-star review! We will be sure to pass this along to our team!

• C

  Cindy Lacy
  1

  Do not bank here. Absolutely no contact from this bank after my banker retired. I moved all money from the bank in January. Since I never heard from them, figured they didn't need to hear from me and would close the last account. But they keep sending statements with service charges and won't close that account until I pay.

  Response from the owner

  Hi Cindy, we're very sorry to hear this. We would like to connect you to a member of local management to discuss further. Will you please send us your name and contact phone number to [email protected]?

• J

  Justin Roach
  1

  Charged a fee for me to cash a personal check from an active account holder. Also required TWO forms of ID for me to do so and they would not accept a government-issued concealed weapon license. When asked why, the teller would not answer the question but only reply that it wasn’t accepted at Arvest Bank. Really glad I’m not an account holder and never will be.

  Response from the owner

  Hi Justin, we’re sorry to hear that you feel this way and understand your frustrations. If you would let us, we would like to connect with you to discuss more. Would you please send us your name and contact phone number to [email protected]?

• J

  Justin Wynn
  5

  Been coming to this branch almost every day for a couple years. Every teller is super friendly and helpful. The management team is always available for assistance, especially Erica, who is always delightful & courteous!!! I even helped save her from a deadly spider one day! 😎

  Response from the owner

  Hi Justin, thank you so much for sharing your experiences with our associates at the Memorial Road location in Oklahoma City. We're thrilled to hear how much you enjoy visiting this branch. We appreciate your kind words and we will pass this review along to the associates at the branch.

• G

  Gary Gee
  1

  Terrible experience!!!! I came in on Thursday 3/15 to cash my check, and did not receive my ID back upon cashing my check. I didn’t realize until ofcourse, after I get pulled over and asked for my license and registration! So I now have a ticket for not having a drivers license in hand. The day is now Monday 3/19 and I’ve never received a call or anything to retrieve my ID. 4 days later I’m now stuck with a ticket because someone failed to simply hand an ID back and/or reach out in a timely manner! Instead I had to call customer services and sit on hold for 30 mins before getting in contact with someone to tell me someone failed to give me my ID and it’s been sitting here for four days..Now I have to literally pay for someone else’s mistake!

  Response from the owner

  Gary Reeves We’re so sorry to see this. We’d like to discuss what happened. Please email [email protected] with your phone number or call us at (866) 952-9523 so we can have local management follow up.

• L

  Lacie Standridge
  1

  What is the purpose of having the option to make a deposit at the ATM if it NEVER works?? Seriously. By far the worst bank ATM.

  Response from the owner

  Hi Lacie, we are sorry to hear about your experience with the ATM. We would like to listen and learn more, would you please send your contact number to [email protected] so that we can connect you with management?