Ameris Bank Cypress Mill Rd, Brunswick

Ameris Bank Reviews

• J

  Jean Hill
  1

  Being trapped in a robo answering service about a safety alert necklace instead giving me the option I called for is the worst "Customer Service" I can think of! All I wanted was to report that I was zipping down to Florida today and may be using my card. Instead of the consumer having to jump through any hoops at all, why not make an option selection on the website for reporting travel plans so we can be on our way? The process is cumbersome at best; having a rude Service Rep make you answer his call from another line while you are already on the line with him in the first place, but THIS being trapped in a call about Medicare alert buttons was THE WORST.

  Response from the owner

  Jean, thank you for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (912) 267-9500.

• D

  Daniel Foreman
  3

  They asked me for a review . I deposited a large amount and they said I could use my account in 10 business days. I would rate it “eh” so far

  Response from the owner

  Daniel, thank you for leaving feedback. Please reach out to us at (912) 267-9500 so we may identify ways to improve your experience.

• T

  Tim Hutchinson
  5

  I opened a checking account and the account manager was very nice she answered all my questions and I highly recommend banking with them.

  Response from the owner

  Hi Tim, thank you for taking the time to let us know how we did. We hope you have a great day!

• m

  marilyn griffiths
  5

  Courteous service. Valerie set up my accounts and issued me my debit card. All options explained and all questions answered. So happy to do business with a bank that shows they really care about clients and their satisfaction.

  Response from the owner

  Hi Marilyn, thank you for taking the time to leave a review for us at Ameris Bank. We're happy we could meet your expectations! We hope to be of service to you again in the future.

• L

  Lisa McFann
  5

  I LOVE Ameris bank in Brunswick, Ga. Mary O'neal is absolutely wonderful! Her customer service skills go above and beyond. If you are considering changing banks or starting a new account I highly suggest Ameris in Brunswick, Ga. Ask for Mary! You will be very glad you did! She and all the staff is only a phone call, email or face to face meeting away! Best banking experience I've ever had! Thanks, Lisa aka a needy customer :)

  Response from the owner

  Lisa, thank you for your kind review; we are happy to pass along your comments to the team here at Ameris Bank! We hope to see you soon!

• M

  Michell
  1

  I’ve never had such a horrible experience with a bank before. Long story short, the staff is nice. They help as much as they can. The branch manager, however, is a liar, and WILL NOT do anything to help you. Your money is better in a bank that will release it within 48 hours, not 7-10 business days. And, she doesn’t care what kind of emergency it is. Don’t expect her to care about your children’s livelihood, or yours.

  Response from the owner

  Michell, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at (912) 267-9500 when you can so we can address this situation directly. Thank you and have a great day.

• S

  Sarah Podstata
  2

  They treated my sister very disrespectfully. It was very embarrassing to see adults act that way. The lady my sister was talking to got easily frustrated and walked away mid-sentence, someone else had to step in to assist my sister.

  Response from the owner

  Hi Sarah - We regret to hear that your recent experience was anything less than exceptional. If you are willing to give us another chance, please reach out to us at (912) 267-9500 to speak to our manager directly.

• S

  Stacey Wood
  5

  Always willing to go the extra mile to help!!!! Awesome customer service. Makes you feel like family!!!! Thanks Ameris 🤗🤗🤗🤗

  Response from the owner

  Stacey Wood, we are very happy we could provide you with a positive experience!

• J

  Jeremy Kemper
  1

  Worst bank ever go somewhere else to do your banking. I have had a business account with them 15 year's most horrible service and disrespectful employees. That is why I am transferring my business account else where!!!

• B

  Barbara Willis
  5

  Great people who helped me get my account 🙂

  Response from the owner

  Hi Barbara, thank you so much for your positive comments about Ameris Bank! Please let us know if there is anything else we can do for you; we are more than happy to help!