Ameris Bank Senoia Rd, Fairburn

Ameris Bank Reviews

• m

  mzslee2011
  1

  I only banked here due to the professionalism from the manager Denise Campbell. I went to see her for a transaction and was told she is no longer employed here. I withdrew all my funds and closed my accounts. You all lost a great manager which is what this branch needed.

  Response from the owner

  Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future.

• C

  Cathy Hairston
  5

  This branch was so helpful in re-establishing my account after suspicion of my account being compromised. They were very diligent in making sure are my accounts that have automatic monthly withdrawals were paid. They were also very conscientious in setting my monthly SSA deposit was set up. Special kudos to Stephanie's due diligence in this whole process. Great customer service!!!

  Response from the owner

  Cathy, it's experiences like yours that really keep us motivated! We are always more than happy to assist you if anything else comes up. Take care!

• S

  Sonia White
  1

  I use to enjoy banking here but lately the level of professionalism is down and it's always some new policy that has been implemented and no one has a clue as to what they are doing. You can find a better bank for your financial needs. The new Branch Manager is clueless as to what she is doing every encounter I've had with her she has to check with someone else and get back to me!

  Response from the owner

  Hi Sonia White, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Falling short of meeting your expectations is not to the standards we strive to achieve. Thank you for providing this information so we can improve upon our services. Fidelity Bank

• P

  Piink Lovez
  1

  The bank manager here name “brooke” is horrible handling customers concerns. He is very rude and does little to nothing to resolve any issues. Call a different branch and the issue is resolved that quick.

  Response from the owner

  Piink Lovez, thank you for the outreach. We want to get this right and have shared your feedback with leadership.

• S

  Shabazz Decatur
  5

  great experience!!! Nice people nice conversation, very through

  Response from the owner

  Hi Shabazz, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

• B

  Bennie Braxton
  5

  The service at your bank was very professional.The bank officer,very helpful and informative.I would recommend your bank to any one.

  Response from the owner

  Hi Bennie Braxton, we are very happy to have provided you with such a positive experience! Thank you for your feedback! We hope you have a great day!

• E

  Evelyn Arnette
  5

  Great service at Fidelity always! Ms. Sarratt is always very responsive to our needs.

  Response from the owner

  Evelyn Arnette, thank you for your kind review; we are happy to pass along your comments to the team here at Fidelity Bank!