America First Credit Union N 2nd E, Rexburg

America First Credit Union Reviews

• J

  Jared Weggeland
  5

  I needed to update my business account signature card today at the local Rexburg branch. Brooke was amazing, so helpful, and efficient - the whole thing probably took less than 10 minutes. The other staff members were very friendly and made me feel comfortable. I would definitely recommend speaking to these three if you need banking professional service.

  Response from the owner

  Hi Jared! We are so pleased to hear about your positive experience with this branch as well as Brooke! We appreciate members like you.

• D

  Destiny Kimbrell
  3

  I live in Rexburg so I've had to use this place a few times. The ATM outside is always having problems or broke. I went inside to use the ATM which didn't work & someone ended up assisting me. It took over 10min to withdraw money. I went in to dispute a claim another time & was there for over an hour with my son. Finding the transaction was fast but than filling out the paperwork & having them print my cards took way to long. It was the obvious the people there were new or in training & kept having to get help from others.

• T

  Troy Davidson
  5

  Always have had an amazing customer service. Been banking with them for years. Very prompt service and has saved a ton money on car loans. Every branch I have been has been awesome from salt lake area up to rexburg ID.

• A

  Alicia Campbell
  1

  We had a loan thru them. Online banking was terrible never worked always had to call and make a payment. They charge you an $8.00 fee if you use your debit card to make a payment and wont accept checking numbers. They wouldn't let me pay extra on my loan only allowed minimum payment. Worse customer service.

• C

  C Robello
  5

  I love this credit union. My only wish is that America First would open an office in Idaho Falls. Many options available and I have never had a problem with them. It is a quality credit union.

• N

  Nathaniel Tice (Nathan)
  5

  Likely the best financial institution in Rexburg. It's a shame they lost their street sign to Harbor Freight and Cal Ranch.

  Response from the owner

  Hi Nathan! We appreciate your membership. Thank you for the positive review!

• L

  Lei Shen
  5

  The staff there is very kind and helpful. Denys, the representative here , helped me print out an important document even though this document has nothing to do with their business.

• A

  Aeryk Checketts
  5

  So happy they moved to Rexburg, they are so much better than other credit unions!

• S

  S.J. Hollist
  5

  Very helpful people. Great rates, and lots of options.