A-Z Jewelry & Swap Shop Inc. Sw Adams St, Peoria

A-Z Jewelry & Swap Shop Inc. Reviews

• m

  martyrnme86 Andy
  1

  Wont buy from andcwould recommend steering clear i needed an ac unit and they had one new in box something with the price did not feel right, went out to my car called walmart to find out a 5000 btu ac is only 255 and he was wanting 355 and wouldnt go down, and was rude about us looking at one sold that didnt have anything on their as sold to answer his questation ues you nedd to put a sticker on it and not yell god do i need to put a tag on it, i think it would help letting customers knows its sold.fyi i did look at the btu i also took a picture i didnt even mention the edrum kit priced ok but still missing pieces like the interface and others also the bass pedals was sold seperatly is okay ill just let the bbb know and turn in my pictures mabye you read the btu rating wrong

  Response from the owner

  Well typically I would respond with a little bit nicer response. The A/C unit you priced at Walmart was a 5000 BTU unit. The new ones that we sold were 10000 BTU's. So in the future before putting a bad review. Make sure you have you information correct. Have a great day A-Z

• G

  Gary Davis
  5

  Id like to thank each and everyone of you for taking the time to make a review. It is truly the customers that make our business what it is! Nearly 40 years of business says we have the very best customers!! We look forward to serving our community daily, with a smile! You all make our days here better! Much love to ALL.

• N

  Nasty_Nate _
  5

  Great shop lots of inventory, cool owner

  Response from the owner

  Well thank you much. I'm glad you enjoyed your visit. We definitely have soon interesting this to see. Thanks again enjoy your day. Gary,

• S

  Sophia Palmieri
  5

  Gary is the absolute best! He works with you the best he can unlike any other pawn shop in peoria, won't go anywhere eles! Hands down great place!

  Response from the owner

  Thank you very much. We strive for great customer service.

• K

  Kevin Bogda
  5

  Dealing with Gary is the best I normally try and speak with him . Has alot of great info and is very trustworthy when it comes down to your items

  Response from the owner

  Well thank you, I would not have it any other way. I've taken pride in honesty all my life. My parents get the credit for that. I also appreciate our customers that are honest and straight up with us. The truth goes along ways. I've been apart of A-Z for over 30 years. We have a great bunch of repeat customers and I like that alot. Thanks again for the great review. We'll see you again soon. ☆☆☆☆☆

• K

  Kate Heath
  5

  This place isn’t like other pawn shops! Customer service is a priority! These people genuinely care about the people that walk through the doors! Even when they can’t help financially... they aren’t afraid to refer to someone that can help! Great atmosphere! Highly recommend!

  Response from the owner

  Thank you and absolutely 💯% customer service is first and foremost.

• R

  Rhonda Davis
  5

  If you are wanting to find some extra cash for the holiday's, this is the place to go. If you are needing some awesome gifts for this holiday season, this is the place to go. I would highly recommend A to Z for all of your needs. They have it all from A to Z !!! Great service, great employees and I promise you, you will be happy you stopped in.

  Response from the owner

  Thank you so much sis. Much love ❤

• M

  Michael King
  5

  Best customer service I've ever experienced in my life. If you look interested in something they'll let you play with it which is awesome. Come on down and see Gary Katie myself or Larry if you're lucky on a Saturday you might meet Danny or Dave the owner's.

  Response from the owner

  Thanks Mr. King, hope all is well with you.

• L

  Latoya Mcknight
  5

  I Love this best everyone in here has good customer services and keeps a smile on their face. They will help you out any way that they can. Best Pawn ship in Peoria hands down.

  Response from the owner

  Thank you very much. We appreciate your business.

• S

  Samantha Davis
  1

  i called to ask if they pay a fair price for diamonds, as other pawn shops in the area are not experienced in dealing with precious stones. the gentleman on the phone was very rude. he told me my antique diamond must be full of inclusions. he told me my diamonds are probably not worth anything. keep in mind, he has never seen my jewelry. as i said, i was only asking if they pay fair prices for diamonds because other shops nearby do not. i am not an ametuer when it comes to diamonds. the man on the phone was unbelievably rude. i will not give them my business.

  Response from the owner

  Hello I certainly apologize for anyone of my employees being disrespectful. Please if you would consider giving us another change. My name is Gary and I will make sure you are treated properly and will help you with any questions you may have. I've been apart of this company for over 30 years. Again I'm so very sorry you weren't treated like any customers should be. Good evening Gary.